1. Data Controller

This website is operated by EFFE 4 SNC, with its registered office at Via Umbro Casentinese, 88 – 52043 Castiglion Fiorentino (AR), Italy,
Tel: +39 0575 658173 – Fax: +39 0575 680008 – VAT No.: 01388930511.

EFFE 4 SNC is the Data Controller of the personal data collected through this website, in accordance with the Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws.

2. Purpose of the service

The website allows users to submit booking requests for the hotel managed by EFFE 4 SNC. The data provided through the contact or booking form are used solely to manage the request, provide information, and confirm reservations.

Using this website implies full acceptance of these Terms of Use.

3. Conditions of use

Users agree to use the website in accordance with the law, good practice, and these Terms of Use. In particular, users agree to:

• not provide false or third-party data without authorization;
• not use the site for unlawful or harmful purposes;
• not compromise the security or functionality of the service.

4. Collection and processing of personal data

The personal data collected (name, surname, contact details, stay dates, preferences, and any other voluntarily provided information) are processed by the Data Controller solely for the following purposes:

• managing booking or information requests;
• complying with legal and accounting obligations;
• improving the quality of the services offered.

Providing data is necessary to manage the booking request. Failure to provide such data may prevent the provision of the requested service.

5. Data retention

Data will be retained for as long as strictly necessary to manage the request and, in any case, no longer than required by applicable legal, administrative, or accounting obligations.

6. Data disclosure and communication

Personal data will not be disclosed publicly. They may be communicated to third parties (e.g., IT or management service providers) exclusively for technical or organizational purposes related to the operation of the website and booking management, always under the responsibility of the Data Controller.

7. Data subject rights

At any time, users may exercise the rights provided under Articles 15–22 of the GDPR, including the right to:

• obtain confirmation as to whether personal data concerning them are being processed;
• access, rectify, or erase their data (“right to be forgotten”);
• restrict or object to processing;
• request data portability;
• lodge a complaint with the Italian Data Protection Authority.

Requests may be sent via email or postal mail to the contact details provided in Section 1.

8. Liability

EFFE 4 SNC does not guarantee the continuous availability of the website or the absence of errors, viruses, or interruptions. Use of the website is at the user’s own risk. The Data Controller shall not be held liable for any direct or indirect damage resulting from the use of the service.

9. Changes

EFFE 4 SNC reserves the right to modify these Terms of Use at any time. Changes will take effect upon their publication on the website.

10. Governing law and jurisdiction

These Terms of Use are governed by Italian law. Any dispute arising from or related to the use of the website shall be subject to the exclusive jurisdiction of the Court of Arezzo, Italy.